Wise Group Customer Hub

If COVID-19 has affected you please contact our WiseAssist team on 1300 385 795 to discuss.

Welcome to the Customer Hub.

The Customer Hub will help you to:

  • View your account and payment history
  • Make payments
  • Update your contact details
  • Correspond with you account manager

Customer Login

If you have received correspondence from us relating to an outstanding debt, please login here and enter the Case Number provided in the correspondence.

Login Here

Information on payment options can be found here.

Financial & Mental Health Resources

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.

Moneysmart helps Australians take control of their money and build a better life with free tools, tips and guidance.

Legal aid provides legal assistance services to the public, with a particular focus on the needs of people who are economically and/or socially disadvantaged.

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.

Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.

Provided by the Australian Department of Health, Head to Health can help people find digital mental health services from some of Australia’s most trusted mental health organisations.

Financial Hardship & Assistance

We understand that people’s individual circumstances can change through no fault of their own, which may result in unexpected financial challenges.

We are committed to supporting customers who are experiencing genuine hardship.  Our WiseAssist team are here to assist and will discuss your financial circumstances and options with you.

If you require assistance or wish to discuss your options, please call us on 1300 385 795 or contact us via email at wiseassist@wisegroup.com.au.