With offices in Sydney, Melbourne and Canberra the team at Wise Group are able to offer a wide range of tailored legal process outsourcing and online services, with a specific focus upon customer service and technical excellence.

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Process Serving

Our Process Serving services are founded upon the basic principles of speed and professionalism.

Using an advanced information technology system, we are able to monitor end-to-end work assignments throughout the job cycles. Our sophisticated tracking mechanism enhances efficiency, increases productivity and ensures accurate reporting of a job status.

  • local, national and international network of agents fully trained in the rules of service for each jurisdiction
  • Hold all appropriate licenses and insurances
  • Quality control systems in place to comply with all applicable regulations

Court & Tribunal Filing

Our experienced Court Filing team ensures documents are filed accurately, efficiently and within specified timeframes.

  • Our filing clerks verify all documents prior to filiing
  • National and international support network in place that ensures we are able to complete filing assignments at Courts across Australia and internationally

Legal Courier Services

Our expert couriers are experienced in working with attorneys, paralegals, government bodies and licensed investigators nationwide. We’re familiar with legal regulations within Australia and other jurisdictions and can work closely with your organisation to ensure your document arrives safely and securely.

We understand that legal documents are sensitive and confidential in nature. That’s why we assign one courier to carry out the whole delivery process, delivering from door-to-door to avoid complication and enable the most secure delivery.

  • 24/7 service
  • Fast and reliable
  • Fully tracked and documented from end-to-end
  • Comprehensive understanding of the requirements of law firms, advocates, financial institutions and government agencies
  • Experienced and capable staff equipped to solve any challenge and work closely with clients

Document Production

Wise Group’s transcription and document production team provides high-quality transcription and word processing services for legal, medical, medico-legal, radiology, finance, academia and media.

Utilising the latest software, allowing for all dictation formats, Wise Group’s transcription services can improve service turnarounds, and create opportunities to improve overall operational and cost-effectiveness.

  • Services are delivered on a national and international basis
  • Skilled and knowledgeable in the requirements of a wide range of demanding and complex industries

Skip Location Inquiries

Wise Group is a market leader in the provision of skip tracing/location services. We are a single source provider, operating locally, nationally and internationally to deliver a range of skip tracing service alternatives, from basic searches and inquiries through to premium investigative services.

  • Specialised staff possessing advanced inquiry, analytical and communicative skills, and use advanced technologies and multiple legally accessible data sources to locate missing and hard to find persons and assets quickly and efficiently
  • Trained investigators skilled at tracking an individual's movements and conducting inquiries while remaining compliant with all applicable legislation requirements and regulatory guidelines
  • We conduct a comprehensive curriculum that incorporates compliance, communication and technical training to ensure that our specialised personnel, maximise location rates and provide accurate, factual based deduction

Manual Services

Via our extensive national support network, Wise Group offers comprehensive coverage and an extensive array of manual support services. Wise Group offer the following manual legal agent services:

  • Court Filing & Processing
  • Process Serving
  • Electoral Roll Searches
  • National Litigation Searches & Court Diligence
  • LPI Document Lodgement
  • Births Deaths & Marriages
  • ASIC Lodgements
  • Probate Lodgement and Searching
  • Property Enquiries
  • Vendor Searches
  • Assorted Old System Searches
  • Court Copying
  • General Collections & Deliveries

Court & Tribunal Filing

Via our extensive national support network, Wise Group offers comprehensive coverage and an extensive array of manual support services. Wise Group offer the following manual legal agent services:

  • Court Filing & Processing
  • Process Serving
  • Electoral Roll Searches
  • National Litigation Searches & Court Diligence
  • LPI Document Lodgement
  • Births Deaths & Marriages
  • ASIC Lodgements
  • Probate Lodgement and Searching
  • Property Enquiries
  • Vendor Searches
  • Assorted Old System Searches
  • Court Copying
  • General Collections & Deliveries

Legal Process Outsourcing

Wise Group offer a wide range of tailored legal process outsourcing services, with a specific focus upon customer service and technical excellence.

The Wise Group legal support team draw upon their considerable experience to ensure that all assignments are carried out accurately, efficiently and within specified timeframes.

All services are delivered based upon industry best practice framework.

Transcription & Data Entry

Wise Group’s transcription team provides high-quality transcription and word processing services for legal, medical, medico-legal, radiology, finance, academia and media.

Utilising the latest software, allowing for all dictation formats, Wise Group’s transcription services can improve service turnarounds, and create opportunities to improve overall operational and cost-effectiveness.

Services are delivered on a national basis and Wise Group regularly manage significant audio volume, whilst maintaining adherence to strict service level requirements.

Settlement Services

Wise Group’s experienced agents regularly attend to settlements, stamping and registration on their clients’ behalf, ensuring that all aspects of the process proceed effectively.

Their knowledgeable clerks attend to all secondary actions (e.g. cheque collection, bank deposits) quickly and efficiently.

In-house Wise Group agents, are able to facilitate settlement bookings and attendances across all jurisdictions, via their extensive national network.

eDiscovery

Wise Group provides customised litigation support services to meet the particular discovery needs of their clients.

Technical experts identify relevant electronically stored information (ESI), prior to extracting and analysing evidence utilising advanced digital forensics. Evidence can be presented for assessment in a range of document formats.

Skilled personnel are experienced working with complex, catastrophic and routine matters alike and the technology utilised by Wise Group is flexible, customisable and secure.

Online Searching

Wise Group’s online search facility delivers access to a wide range of information searches utilised by clients such as law practices, settlement and conveyancing agents, government departments, mortgage processors and in-house counsel.

A broad range of accessible search databases provide clients with accurate, reliable and crucial online information. All online search facilities are fully supported via a professional help desk team.

Court Typing

Our specialist team is experienced in all court matters. We are able to transcribe lengthy court hearings and provide transcripts to our clients within hours. We are able to provide court typists across every jurisdiction in Australia; this includes the Supreme Court, District Court, Magistrates Court, Industrial Relations Commission, Children’s Court, Small Claims, Refugee Review and more.

In addition, we assist solicitors, attorneys and barristers by transcribing meetings, memorandums, correspondence and court documents. This on-demand service perfectly complements their varied typing requirements.

  • To ensure confidentiality, Wise Group adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.
  • To ensure complete security, all audio files and transcribed documents are SSL encrypted for maximum security.